Privacy Policy

Information We Collect

When you contact or submit an inquiry to MR Sofa Center, we may collect information such as your name, phone number, email address, location, service requirement and any message or sofa-related details you choose to provide.

How We Use Your Information

We use the information you provide to respond to inquiries, discuss sofa manufacturing or repair requirements, provide estimates, arrange service communication and improve our customer service.

WhatsApp, Phone and Email Communication

If you contact us through WhatsApp, phone or email, we may use the contact details you provide to reply to your request and communicate about the service you asked for.

Information Sharing

We do not sell or rent your personal information. Information may only be shared when reasonably required to provide the requested service, operate the website, comply with legal requirements or protect our legitimate business interests.

Cookies and Website Data

Our website may use basic cookies or technical data required for website functionality, security and performance. Third-party services used on the website may apply their own privacy practices.

Data Security

We take reasonable steps to protect information submitted to us. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Choices

You may contact us if you want to ask about, correct or request deletion of personal information you previously provided, subject to applicable legal or business record requirements.

Changes to This Policy

We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be published on this page.